Accredited Customer Service Representative Designation

Earning the Accredited Customer Service Representative (ACSR) designation clearly conveys your commitment to excellence in customer service and professionalism. Plus, the ACSR designation distinguishes you as being prepared to meet the complex insurance challenges your clients face.
The Accredited Customer Service Representative (ACSR) designation consists offers personal, commercial and life/health tracks

 Bottom Line Benefits

  • Enhance profitability by managing a better book of business and avoiding E&O claims with a more comprehensive knowledge of insurance products
  • Increase the ability to cross-sell products with a thorough understanding of client needs
  • Improve overall efficiency with an increased confidence in capabilities and knowledge
  • Develop customer loyalty by demonstrating higher levels of professionalism and customer service
ACSR is recommended for agents/brokers and customer service representatives.

 Additional Resources

Visit the Institutes web to learn more about the ACSR program and details about modules in each designation line.  While there, you can also find out about study options (online, self-study, classroom), see what waivers are allowed, download sample course materials and much more.
ACSR Classroom Education
Don't forget to check with your local Big "I" state association and their education department to see what ACSR classes are scheduled in your area.