The Big "I" Virtual University is the leading technical insurance and agency management information source in the industry-developed for agents, by agents. Through its extensive research library it provides information on all types of coverages, sample ISO forms, special features, checklists, white papers and more.
What's in the VU?
Members and subscribers have access to insurance, business and technology articles, many full sample ISO forms,
white papers and information on issues affecting today's insurance marketplace.
Technical education is available where and when it is needed. Access the special fraud training center or choose your state and see what online courses are available.
Accredited Customer Service Representative (ACSR)
Recommended for agents/brokers and customer service representatives the ACSR designation offers bottom line benefits including managing a better book of business, comprehensive insurance knowledge, ability to cross-sell by understanding client needs, increased efficiency and customer service skills. Earn the designation online, self-study or classroom.
For more information on the ACSR designation program visit The Institutes.
Not A Member? Subscribe to the VU
The Virtual University is a member benefit of the Big I. If you are an insurance company employee, affiliate/associate member or an insurance educator, you may purchase an annual subscription to the VU. Learn more