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Agent Resources

General Resources

This is a form from the NFIP that provides all of the essential information on flood insurance in one small form.
The NFIP's Agent Site. This is a great resource for every agent.
 
Sign up for e-newsletters and receive the most current updates from the NFIP.
 
A brief explanation of what the NFIP is and what they do. A much more detailed description can be found: Here
 
A brief description and the goals of the WYO program.
This is THE flood insurance manual. Anything you want to know about flood insurance is located here. (Updated every May and October).
The Elevation Certificate is an important administrative tool of the National Flood Insurance Program (NFIP). It is to be used to provide elevation information necessary to ensure compliance with community floodplain management ordinances, to determine the proper insurance premium rate, and to support a request for a Letter of Map Amendment (LOMA) or Letter of Map Revision based on fill (LOMR-F). The Elevation Certificate is required in order to properly rate post-FIRM buildings. The expiration date for this form is July 31, 2015.
A collection of current news and all press releases from the Big "I".
IIABA's search function for finding an independent agent in a certain area.
 
 
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Important NFIP Links
 
 
Forms, Manuals, Reports and more…

FEMA - Introduction to Agents.FloodSmart.gov
This is an older resource, but a great one. This is a step-by-step walkthrough for every major part of flood insurance. As the title says, a great introduction to their main website: (www.agents.floodsmart.gov)

FEMA - Flood Map Updates 
Keep track of flood map updates and find out when different communities are scheduled for new effective Flood Insurance Rate Maps (FIRMs).
 
An interactive CD that provides materials for you and for your clients. This is a resource to educate consumers about their flood risk, how they can protect their property and how to get flood insurance.

About FEMA/NFIP
A brief description of the federal flood program.

Insurance Professionals
Another website for flood agents. This is the NFIP's official resource listing for flood agents.

NFIP Workshops
A list of NFIP's workshops. Some are webinars and others are in a classroom setting.

NFIP Forms Room
Forms, policies and order forms to view or download, including elevation certificate instructions.

NFIP Flood Insurance Manual
Current and archived manual editions, including bulletins.

NFIP Flood Insurance Manual Order Form
The NFIP Manual can be ordered on paper or CD. There are several other items to order on this form, including maps.

NFIP Flood News
Latest information from FEMA/FIMA/NFIP.

NFIP Site Index
An alphabetical list for the comprehensive, ever-changing NFIP website.

 
A large collection of FEMA's publications, including: Order Forms, Stickers, Stuffers, Brochures, Information Sheets, Booklets, Post Flood Materials, Spanish Materials.
 
NFIP Flood Risk & Map Information
Link to the NFIP map service center and the FEMA Flood Map Store.
 
FloodSmart.gov
Official site of the NFIP. This site is a great introduction to flood insurance. For a more detailed look at flood insurance specifically geared to agents, take a look at the next link:

 
Agents.FloodSmart.gov
Almost everything for flood agents can be found here. Sales tools, education and training, how to sell a flood policy, claims and services, and marketing/advertising, to name a few things.

 
NFIP WYO Bulletins
All WYO program bulletins from the NFIP.
 
 
 
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Big "I" Flood Staff Contacts
 
National staff are available to assist with flood insurance.

Call us toll-free at (800) 221-7917 or use the direct contact information below.

Jeff St. John
Big "I" Disaster Management Markets Flood Specialist
Jeff.StJohn@iiaba.net
703.706.5394
 
 
 
 
 
 
 
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Selective Contacts
 
 
 
Underwriting, Customer Service and Claims:
40 Wantage Ave., CN 101
Branchville, NJ 07890
877-348-0552 (Follow the prompts)