The Big “I” Risk Management Website – E&O Happens (www.iiaba.net/eohappens) offers
exclusive risk management information and tools to help agency staff of Swiss
Re Corporate Solutions policyholders avoid E&O claims and improve business
practices. Agency E&O risk management starts with
creating a culture where staff understands that their actions can be the
difference between the agency being sued.
The E&O Happens website can help develop this culture by providing
policyholders with access to:
use: Tools that can help the agency
on a daily basis including an agency E&O self-assessment, sample coverage
checklists, sample disclaimers, file documentation and retention information,
sample customer letters, and more.
Information: The most frequent types
of E&O claims, common errors and problems causing E&O claims, and
practical real-life E&O case studies demonstrating how claims can be
Content, and Podcasts: E&O
related articles on ways to avoid claims, including an archive of IA Magazine’s
monthly “E&O Angle” articles and E&O Claims Advisor Newsletters,
E&O quick tips for all positions in the agency, and podcasts on avoiding
E&O claims from social media, certificates of insurance, natural
catastrophes, and much more.