Established in January 1997, ACT is a program within the Independent Insurance Agents and Brokers of America (IIABA). We provide an open, action-oriented forum to address the critical technology workflow issues facing the Independent Agency system. ACT is a partnership of independent agents & brokers, companies, technology vendors, user groups and associations, dedicated to driving accelerated consistent IA technology workflow improvements.
ACT helps participants understand the perspectives of the other stakeholders in the process and provides excellent networking opportunities with the participants who are shaping the future for the industry on these issues. Major focus areas are strategic trends, customer experience, productivity, marketing, and security.