ACT Webinars

Find upcoming live and recorded webinars below.



2:00 to 2:30 p.m. EST
Cost: FREE 


Mobile is the gateway between you, your clients and prospective clients! Join the Agents Council for Technology, along with Kiki Johnson and Matt Aaron from Insurance Agent Mobile Application, as they share the top 10 reasons mobile is vital to your agency's future. During this webinar you will learn all you need to know about what's happening on the mobile platform, and why your agency needs to harness it's utility now verses later. 

If your agency is ready to raise its game and embrace how mobile is a key driver of growth, engagement, productivity and retention, you don't want to miss this webinar!   


  • Got Video? Using Video to Drive Growth and Retention
  • Contractual Agreements: Privacy and Data Breach
  • The Center for Internet Security and ACT Present “Cyber Hygiene”
  • Small Commercial Rating – Advocacy for Consistency & Usability 
To access these live recordings, CLICK HERE.


What Every Big "I" Agent Should Know About ACT
Technology is moving at the speed of light resulting in many new challenges as well as opportunities. Thankfully the Agents Council for Technology has all the right tools to keep you and your agency well ahead of the curve. On this brief webinar you will learn various ways ACT is working for you! From the customer experience, eSignature, the changing nature of risk and security issues – ACT is helping agencies just like you become more efficient and productive. Join us on this webinar and be "in the know."

​ Got Video? Using Video to Drive Growth and Retention

Presented live Tuesday, May 16, 2017
This webinar, presented by Mike Demko, Founder of My Insurance Videos, and the Agents Council for Technology (ACT) , gives insights on how to creatively increase sales and retention within your agency through the use of videos! During the webinar you will learn:
  • How videos can increase your sales
  • The types of videos you should set up first    
  • The best way to share videos with customers
  • Tips from agents using video  
  • A quick and easy solution for agents who don't have time to create their own videos
Click here to view the recording.

​ Contractual Agreements: Privacy and Data Breach

Presented live Tuesday, February 7, 2017
This webinar, presented by Judi Newman and Bill Larson, highlights important concepts discussed in a recent ACT whitepaper, Insurance Company Agency Agreement Language that Could Drain Your Agency Assets, focused on guiding agencies through privacy, security and data breach as it relates to GLBA, FCRA, FACTA, HIPAA, and HITECH mandates. You will leave this webinar with a better understanding of contractual compliance as it pertains to state and federal laws, reducing your financial liability risks within your company contracts.
Click here to view the webinar recording.  

 Improving Cyber Security in 4 Simple Steps

Presented live October 25, 2016
ACT is partnering with the Center for Internet Security (CIS) to offer a set of 'Cyber Hygiene' tools to help agencies count, configure, control and patch all software, hardware, and security-related aspects of agency business. Learn about these exciting security tools so that you have the necessary plans in place to protect your valuable agency hardware and data.
Click here to view the webinar recording

Small Commercial Rating – Advocacy for Consistency & Usability

Presented live October 18, 2016

The ACT Small Commercial Rating work group focuses on driving cross-industry consistency and ease of use for agents using their management systems to get customer quotes for small commercial lines. During this 30 minute work group spotlight presentation, work group Co-Chairs, Jim Armitage and Susan LaBarre, talk about the work group’s goals and delve into their creation of a recently-released “Carrier Bridging Best Practices” document. This is a strategic template to create consistent workflows and ultimately increase overall utilization of small commercial rating using management system ‘bridging’ functionality.

Click here to view the webinar recording.


eSignature – ACT's Commitment to Drive Adoption

Presented live August 18, 2016

In this 30 minute work group spotlight presentation, ACT eSignature work group co-chairs Joyce Sigler and Nick Khamarji discuss how implementing eSignatures into your work flow not only saves time and expenses, but delivers the exceptional service our customers expect. We'll also talk about how the work group is driving acceptance of eSignatures across the industry, and how they are creating education and consistent workflows for independent agents. 

Click here to view the webinar recording.


"About ACT Webinar"

Presented live November 16, 2015

Do you want to learn about FREE technology resources and educational opportunities provided with your Big “I” membership? Do you want to connect with an industry-leading think tank that focuses on emerging trends and the customer experience? The Agents Council for Technology (ACT) provides all this and more! During this 30 minute interactive webinar you will learn more about what ACT has to offer you and your agency staff.

Click here to view the webinar recording.


The Customer Experience Journey

 Presented live June 22, 2015

This webinar coveres background on the phases of customers' insurance-buying journey and which steps agents need to take in order to implement tech-related 'touchpoints' along the way, in order to meet their interaction expectations.  Presenters are Judy DeLaRosa (Chubb Insurance), Claudia McClain (McClain Insurance Services), and Ron Berg (ACT).

Click here to view the webinar recording.


"Best Practices" Recommendations for Electronic Delivery of Insurance Policies to Agents & Insureds

Presented live January 14, 2014

This recorded webinar focuses on the "best practices" recommendations developed by the ACT Policy Delivery Work Group and is geared for both an insurance carrier and agency audience.  The webinar covers electronic policy delivery by carriers to agencies and delivery of different types of policies by carriers and agencies to insureds.  The Presenters are Susan LaBarre (Liberty Mutual Insurance), Cindy Hurless (Central Insurance) and independent agents Bonnie Two Bears, Angie Gross and Joyce Sigler.

Download additional materials for the above recorded webinars here.