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live-webinars: live-webinars ACT's mission is to bring the stakeholders in the independent insurance agency distribution system together to advance the use of the most effective business processes, practices and technologies, in order to enhance productivity, service, marketing, sales and security.

Upcoming ACT Webinars

Register for Upcoming free ACT Webinars.

ACT "Customer Experience" Recommendations for Electronic Delivery of Insurance Policies to Agents & Insureds 

Date & Time: June 22, 2015, 1:00-3:00 PM EDT (12:00-2:00 PM CDT; 11:00-1:00 PM MDT; 10:00-12:00 PM PDT)

Cost for CE Credit: $59

Claudia McClain, McClain Insurance Services
Judy DeLaRosa, Chubb
Ron Berg, IIABA

Join us on Monday, June 22 for a focused webinar discussing the critical role Customer Experience plays in every consumer and client interaction. The Agents Council for Technology (‘ACT’) hosts an active Work Group focused on mapping out the technology interactions within the Customer Experience journey.
Claudia McClain and Judy DeLaRosa, the co-chairs for ACT’s ‘Customer Experience’ Work Group will discuss the top implementations within each phase, using ACT’s “CX Recommendations” document to help agents plan and elevate their technology strategy.
Don't miss a chance to review and refine your customer service experience journey and learn more about resources for your agency.

CLICK HERE to register


Visit the Big "I" Calendar for more webinars.