Council for Best Practices Committee Meets via Webinar
Agent and company representatives from the Council for Best Practices met via webinar on April 28 with chair Robert Kestenbaum, from York International Agency in Harrison, N.Y. leading the discussion.Topics included the launch of the new perpetuation resource area in the Big “I” Virtual University, an update on the customer service manual, the 2014 Best Practices Update, Best Practices Awards of Excellence for 2014, review of Big “I” resources and highlights from other agent development programs. The presentation is available for review and provides bullet points and related links for discussion items.
The next Council for Best Practices webinar will take place on October 27 at 2 p.m. ET. For more information on the webinar or Council for Best Practices, please contact Jennifer Becker.