Login to Big "I" Markets  /  Retrieve Password      March 28, 2017

In This Issue:
Small Commercial - CNA    |    Special Feature    |    Travel Insurance    |    Webinars    |    Parting Shot    |    
A robust variety of coverages for your clients' small businesses. Proprietary BOP product, Workers' Comp, Commercial Automobile, & Commercial Umbrella.
Provides professional liability protection for claims or suits resulting from real estate agent or broker professional services.
Chubb can cover almost all of the classic and antique cars, trucks, tractors, fire trucks and even military vehicles.

By Meghan Jackson, Chubb Business Development Manager

It doesn't matter whether your clients are driving a Honda or a Jaguar, a sports car or an SUV. Vehicles today are complex machines. Their lightweight construction and specialized technology add fuel efficiency to the car and help protect your clients and their families. But they also make repairs challenging. After an accident, cars must be repaired precisely, to manufacturer's specifications, to be safe on the road again.

Chubb has been insuring cars since they were first invented - everything from everyday cars to high-end, luxury vehicles. They respond quickly and professionally to our customers, regardless of whether they're in a small accident or a large catastrophic event. Chubb insists on the highest repair standards to keep our customers safe.

Simply stated, Chubb's expertise gives them an advantage over the competition. They can say this because over the past five years, they've resolved 100,000 auto collision claims involving complex vehicles. Because half of their fleet is comprised of European cars - known for being more complex - they have the expertise to manage any vehicle repair. Chubb's elite team of Auto Technical Specialists serve as your client's safety advocate by accessing specialized guidance on complicated repairs or hard to obtain parts. They ensure that vehicles are repaired according to manufacturer's specifications, or not at all.

97% of customers surveyed in a 2016 internal Chubb survey would recommend Chubb to a family member or friend and here are just a few reasons why:
  • Customers can choose a dealership, local body shop or Chubb-approved Masterpiece Auto Preference Services (MAPS) shop for repairs. MAPS shops are pre-certified, based on their skill and expertise.
  • They insist on Original Equipment Manufacturer (OEM) parts, which are designed to work with the vehicle's safety systems. Aftermarket, junkyard or remanufactured collision-damaged parts may not perform well in a subsequent crash.
  • If your clients' vehicle cannot be safely repaired according to the manufacturer's specifications, they total it.
  • With optional Agreed Value coverage, your clients agree to the value of their car when the policy is written. If it's stolen or totaled, they write a check for the agreed amount.
  • With Rental Car Reimbursement coverage, your clients can rent a car just like the one they own, up to $15,000 total, with no per-day limit and emergency coverage for losses 50 miles or more from home.
  • Chubb offers high coverage limits of up to $10 million for auto liability and up to $10 million for UM/UIM coverage.
  • Your clients are covered for damage to a rental car most anywhere in the world when they purchase a liability limit of $1 million or more.
  • 125 dedicated auto claim professionals are available 24/7/365. Chubb has 3 call centers in the United States and Multinational Claim units are operational in 54 counties, providing assistance to your customers most anywhere in the world.
Complex construction and complicated technology can make auto repairs more challenging and costly, but if your client is insured with Chubb, there's no need to worry. The Chubb Masterpiece Program is available to registered members in all states except auto in HI, KY, MA, NC, SC and VA as those are being placed in the legacy-ACE system. Additionally, NJ auto and NC home business are being written in the Chubb Non-Masterpiece environment. Learn more by logging into www.bigimarkets.com and clicking on Affluent Program -New Business.

Please join us on Wednesday, March 29th for a webcast with Ray Crisci, SVP & North America Auto Product Manager for Chubb Personal Risk Services, to learn more about this very important topic of auto safety.  
Register for a Free Big "I" Risk Management Webinar on Preparing for a Catastrophic Event
Big "I" Professional Liability offers quarterly risk management webinars as an exclusive Big "I" member benefit. The next session, Agency Risk Management Essentials: Preparing for a Catastrophic Event, will be held Wed, Apr 19, 2017 2:00 PM - 3:00 PM EDT. The webinar will feature several panelists who will not only share their expertise on covering catastrophic events, but also provide effective strategies for insurance agents and brokers designed to reduce their agency's risk of catastrophic errors and omissions claims.

Panelists will include Don Burke, MBA, Flood Insurance Manager, Selective Insurance Company; Caryn Mahoney, Assistant Vice President and Claims Specialist, Swiss Re Corporate Solutions; Michael Medford, Attorney at Manning Fulton as well as a Big "I" member insurance agent. Register today to reserve your space; there is no cost to attend.

This webinar series is provided by the Big "I" Professional Liability Risk Management team. A comprehensive collection of risk management resources including articles, checklists, and topical educational webinar recordings can be accessed with your Big "I" username and password but logging into E&O Happens.  

Covering Medical Offices' Unique Risks

Next time you go to your doctor or dentist take a look around at the specialized equipment. That stuff is expensive! One piece of equipment may be worth thousands of dollars, a small fortune to a burglar. Add in the computers and possible prescription medications on the premises and you have a tempting target. While sometimes the burglars or thieving arsonists are captured, others get away with stealing multiple high-tech machines or just drugs, including a slippery burglar addict that actually partook of morphine before leaving the office.

Another aspect of medical office thefts is that medical information is often stored on laptops and other computers which may trigger a HIPAA event. Unlike stolen information due to a hack, which gets around virtual firewalls and passwords remotely, the thieves have complete control of the physical drives and can break in at their leisure. Regardless of how the info is stolen, here is a useful information for your clients about surviving a HIPAA nightmare and also how NOT to inform patients.

To help cover the specialized and unique risks of medical and dental offices, Travelers offers its Medical/Dental Premier Endorsement. Check out this document overviewing Travelers' appetites and these potential claims examples.

Travelers Select Accounts offers a robust variety of coverages for small businesses. A proprietary BOP product, Master Pac®, workers' compensation, commercial automobile, and commercial umbrella are available, with a broad array of industry-specific coverage options and coverage extensions. Travelers is available in all states except AK, FL, HI, LA, RI & TX.

Travelers Select is now submitted under the product name "Small Commercial Standard Markets" on Big "I" Markets. ACORD Applications and three year loss runs will be required.  


Remember that you can view the following webinars 24/7 by checking out the BIM Webinar Library. To do that log onto Big "I" Markets and click on "Publications".
  • AIG Private Client Group Homeowner - Collections CoverageNEW
  • Chubb Masterpiece Homeowner - Overview NEW
  • CBIC Architects & EngineersNEW
  • AIG Private Client Group Homeowner - Automobile NEW
  • AIG Private Client Group Homeowner - Overview NEW
  • TravPay
  • Commercial Lessor's Risk
  • Affluent Homeowners
  • Travel Insurance
  • Community Banks
  • Affluent Homeowner
  • Real Estate E&O
  • RLI Personal Umbrella
  • "Oh, by the way...Flood Sale"
  • Habitational
  • Student Housing

For all you folks who recently registered for Big "I" Markets, remember you can participate in a webinar from the comfort of your office to help you learn how to navigate around the system. Every Thursday at 2:00 p.m. EDT we'll show you how to navigate the Big "I" Markets platform, including how to submit a quote! A recording of this webinar can be found under "Publications" after logging into Big "I" Markets.

Big "I" Product Webinars

  • NEW - Wednesday, April 19 - 2:00 - 3:00pm EDT. "Big "I" Swiss Re Corporate Solutions Quarterly Risk Management Webinar". The Big "I" Professional Liability/Swiss Re Corporate Solutions quarterly risk management webinar is approaching. Agency Risk Management Essentials: Preparing for a Catastrophic Event is scheduled for April 19, 2017 at 2 P.M. Eastern and will discuss effective ways insurance agents and brokers can reduce their risk of catastrophic E&O claims. The discussion will be presented from the viewpoints of an insurance agent, a Swiss Re Claims specialist, an E&O defense counselor and a Selective Insurance Company of America representative. The session is free to Big "I" members.

    Please register today. More promotional materials are forthcoming in state news in the coming weeks.

    If you have any questions relating to the topic that they would like addressed during the discussion, please email Jim Hanley no later than April 1, 2017. Cost: Free.

Big "I" Virtual University Webinars

Don't miss the following education opportunities provided from the Big "I" Virtual University experts that focus on topics agents need to know to make a smart start in 2016. For more information, contact national staff.

  • April 19 - 1:00 - 2:30 EDT. "Untangling the Work Comp Mess" - Part 1 of 2. Workers' compensation is a relatively easy coverage to understand. Work comp is work comp is work comp. The difficulty in work comp does not arise out of the policy but rather from the myriad statutes that surround and control how a work comp policy responds. April and June webinars combine to untangle many of these laws that cause problems. Two key questions to be answered during in the April webinar include: What makes an injury or disease compensable under workers' compensation? Who is covered by the work comp policy? Plus more. Click here to register.

Be one of the first five with the correct answers and win a $5 gift card (Starbucks, Dunkin' Donuts, Baskin Robbins, or Krispy Kreme).

Don't forget to answer the Tie Breaker!
1. What is the maximum per location Total Insured Value to qualify for the Travelers Healthcare endorsements?  
2. On this date in 1866 the first of these goes into service, saving countless lives ever since. Name it.
3. Per the first article above, Chubb's Multinational Claims units are in how many countries?

TB - What chemical recently turned the water in a Canadian town...pink?

Here are the top three items that got BIM agents clicking from our last edition... see what you missed!
  1. Keeping Your Money Safe While Traveling blog post
  2. Travel Insurance Comparison Chart
  3. Travel Insurance International blog

Congratulations to our agent in Washington on a Habitational Condominium Program sale of $10,489 in premium!  

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