| Want to learn how to implement technology in each phase of the customer experience journey?
Join the Big “I” Agents Council for Technology (ACT) on Monday, June 22 at 1-3 p.m. ET for a webinar that will focus on the critical role the customer experience plays in every consumer interaction—and present top implementation tools to elevate technology throughout the journey.
Webinar leaders include Ron Berg, ACT executive director, as well as co-Judy DeLaRosa of Chubb Insurance and Claudia McClain of McClain Insurance Services, co-chairs of the ACT customer experience work group. The three presenters will use ACT’s Customer Experience Recommendations document as a guide as they provide in-depth insights into using the lens of the consumer when considering agency technology interactions.
Registration for the webinar is now open. Don't miss this opportunity to review and refine your customers’ experience journey while discovering resources that will help you heighten your agency’s competitive edge. |
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