Accredited Customer Service Representative Designation

Earning the Accredited Customer Service Representative (ACSR) designation clearly conveys your commitment to excellence in customer service and professionalism and with personal, commercial and life/health tracks the designation prepares you to meet the complex insurance challenges your clients face.

Bottom Line Benefits
  • Enhance profitability by managing a better book of business and avoiding E&O claims with a more comprehensive knowledge of insurance products
  • Increase the ability to cross-sell products with a thorough understanding of client needs
  • Improve overall efficiency with an increased confidence in capabilities and knowledge
  • Develop customer loyalty by demonstrating higher levels of professionalism and customer service
  • Recommended for agents/brokers and customer service representatives
  • Wide variety of learning options through online, self-study and classroom

​Commercial, Personal and Life/Health​​ Designations
Visit The Institutes online here to learn more about the ACSR program and the modules in each designation line.  ​

Get Started
Find more information about the ACSR designation online​ or contact your local IIABA state association​.

ACSR by the Numbers