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Specific Carrier TLS Email Encryption Information

The following insurance carriers have reported to ACT that they support TLS email encryption for their agencies provided the agency has also enabled TLS on their mail servers.
 
With some carriers, once the agency enables TLS, they are automatically enabled with the carrier. We have indicated "automatic if the agency has TLS enabled" beside these carriers.  Even if the carrier's TLS is "automatic," we recommend that the agency confirm with the carrier that the TLS "handshake" has been properly made with a test transaction.  See www.checkTLS. com for various TLS testing tools to confirm that a business partner has TLS activated and that your emails are being sent securely to that partner.
 
Other carriers require the agency to request the carrier to turn on TLS with the particular agency.  We have indicated "TLS must be requested from carrier" beside these carriers.  For those carriers we are not yet sure about, we indicate "ask carrier about TLS requirements."
 
Accident Fund Group: set as preferred for all email communications.
ACUITY: automatic if the agency has TLS enabled
Allied/Nationwide: automatic if the agency has TLS enabled
Auto-Owners: automatic if the agency has TLS enabled
Central Mutual Insurance Company: automatic if the agency has TLS enabled
Century-Nat'l Insurance Company: automatic if the agency has TLS enabled; contact company for TLS verification test
Chubb: automatic if the agency has TLS enabled
The Cincinnati Insurance Companies, automatic if the agency has TLS enabled
CNA, automatic if the agency has TLS enabled. Carrier prefers agent to request "required" TLS from carrier
Columbia Insurance Group (Columbia Mutual Insurance), automatic if the agency has TLS enabled
Concord Group Insurance (Concord General Mutual Insurance): automatic if the agency has TLS enabled
Dairyland Auto: automatic if the agency has TLS enabled
Dryden Mutual:  automatic if the agency has TLS enabled
EMC Insurance: automatic if the agency has TLS enabled.  Prefers agent to request "required" TLS from carrier
Encompass Insurance: TLS 1.2 automatic if agency has TLS enabled. 
Farmers Mutual Insurance of Nebraska: automatic if the agency has TLS enabled
Fireman's Fund: TLS must be requested from carrier
Frankenmuth:  automatic if agency has TLS enabled
Fremont:  automatic if the agency has TLS enabled
Grange Insurance: ask carrier about TLS requirements
Harleysville: automatic if agency has TLS enabled
The Hartford: automatic if agency has TLS enabled
Hagerty Insurance: automatic if the agency has TLS enabled
Hanover Insurance Group: automatic if the agency has TLS enabled
Liberty Mutual Insurance: automatic if the agency has TLS enabled
MetLife Auto & Home:  ask carrier about TLS requirements
Michigan Millers Mutual Insurance: automatic if the agency has TLS enabled
Middlesex Mutual Assurance Company (incl. Holyoke Mutual Ins Co): automatic if the agency has TLS enabled
MMG Insurance: automatic if agency has TLS enabled
New York Central Mutual Insurance: (including A Central Insurance), automatic if the agency has TLS enabled
North Star Mutual Insurance Company: automatic if the agency has TLS enabled
OneBeacon: ask carrier about TLS requirements
Patriot Insurance (Frankenmuth):  automatic if the agency has TLS enabled
Patriot Life Insurance (Frankenmuth):  automatic if the agency has TLS enabled
Progressive: automatic if agency has TLS enabled
QBE North America: automatic if the agency has TLS enabled
RLI Corporation: automatic if agency has TLS enabled
Safeco Insurance: automatic if agency has TLS enabled
Selective Insurance: automatic if the agency has TLS enabled
State Auto: automatic if agency has TLS enabled
Summit Holdings: ask carrier about TLS requirements
Travelers: TLS must be requested from carrier
Westfield: TLS must be requested from carrier
West Bend Mutual: automatic if agency has TLS enabled
W.R. Berkley Companies: automatic if the agency has TLS enabled
 
Updated 10/22/18
 
If one of your carriers is not on this list, please check with them to see if they support TLS and if so, have them contact Ron Berg at Ron.Berg@iiaba.net.
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