| |  | | | Certain terms and phrases within the insurance industry are misused, leading clients to believe they are getting something they are not. |
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| | Handling challenging client conversations comes with the territory when working as a customer service agent. Here are four strategies to create a better experience. |
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| | Health care organizations are an attractive target for cyber threats because of the sensitive information they hold. The digital migration forced by the coronavirus pandemic has exacerbated these risks. |
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| | Silverfish ate holes in my client’s Oriental floor rugs. Will their named peril homeowners policy cover the damage? |
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  | | Members can apply for a grant after unrecoverable losses due to a natural disaster. Members can also donate to the Recovery Fund to help fellow agents in need. |
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| | The Big “I” Diversity Council is pleased to work on fresh initiatives helping racial and ethnic minorities, young professionals, LGBTQ members and women. |
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| | Registration is open for the 2020 Big “I” Virtual LET’s Summit, to be held Oct. 19-22. |
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| | Collaboration continues to provide cutting-edge content to our industry community. |
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| | September's calendar includes ready-to-post content focused on hurricane safety, working from home, fire pit safety, RV safety, and much more. |
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| | Big “I” members may now access MetLife Auto & Home, Progressive, Safeco and Travelers subject to state availability requirements. |
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| | Goldleaf has the knowledge and relationships to provide you with a wide range of bonding capacity for all types, sizes and classes of bonds. |
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