Tammy Hessberger, director of personal lines operations for The Hanover Insurance Group, has joined the InVEST® national board.
After joining The Hanover in 2005, Hessberger managed agency licensing operations, built a process improvement and training organization, and created a program to recruit recent college graduates for personal lines. She went on to work in marketing and field distribution, building and managing programs to improve agency performance and grow the personal lines business. She also developed processes to enhance the company's field sales organization.
“InVEST is proud to have Tammy join its board of directors," says Cindy Hower, InVEST board chair and president of Kellerman Insurance, an independent agency in Holton, Kansas. “She brings a wealth of diverse experience to the InVEST board and we look forward to working with her to enhance our program."
In her current role, Hessberger partners with Hanover agencies to maximize service solutions to help agents achieve their goals. Prior to joining The Hanover, she worked at Chubb, where she held leadership positions in the personal lines service, marketing, technology and finance divisions. She is also a Lean Six Sigma Black Belt.
“InVEST is critical to the continuation of the independent agency system and to the success of the whole insurance industry," says Robert Rusbuldt, “I" president & CEO. “Educators, volunteers, and independent agency and industry leaders are key to the success of this program as it continues to develop and expand."