The annual Best Practices research began in 1993 as an initiative to help independent agents build the value of their most important assets: their agencies. By studying the leading agencies and brokers in the country, the Big "I" hoped to provide member agents with meaningful performance benchmarks and business strategies that could be adopted or adapted for use in improving agency performance and enhancing agency value.
As Best Practices celebrates its 25th anniversary as one of the most valued and accurate reflections of the industry today, it remains an important asset to any agency looking to analyze operations, benchmark and plan for future success.
Throughout 2018, the Big “I" and Reagan Consulting have presented short, informative 15-minute webinars that explain the concepts and metrics from the report to help bring the information to life. The Best Practices for Agency Operations series will conclude on Tuesday, Sept. 18 at 2 p.m. ET with a presentation that provides highlights from the upcoming 2018 Best Practices Study Update.
If you are not able to attend live, register and have the recording sent directly to your inbox. The recordings and handouts from the 2018 and 2017 webinar series are also available online.
The 2018 Best Practices Study Update is scheduled for release on Monday, Sept. 17. Stay tuned to News & Views for the announcement and details on how your agency can be involved in the next research phase.
Send questions about Best Practices and the webinar series to Best Practices staff.