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Sep 13
Share Post-Florence Tips with Your Customers

If your customers are affected by Hurricane Florence, help them take the first steps toward recovery by sharing these post-disaster tips via your social media outlets and agency website.

After the hurricane:

  • If you have evacuated, wait until authorities tell you it's safe before returning home.
  • Be on the alert for tornadoes.
  • Stay away from floodwaters.
  • Use a flashlight. Do not light matches or turn on electrical switches.
  • Sniff for gas leaks. If you smell gas or suspect a leak, turn off the main gas valve, open windows and evacuate. If you have any concerns, have the gas system checked by a professional.
  • Do not touch wires or outlets.
  • Check for frayed cords, as well as cracked or broken prongs and plugs.
  • Turn off the main electrical circuit switch. Be careful to stand on a dry surface, and do not touch the metal handle of the switch box. Use a piece of heavy rubber, plastic or dry wood to open the metal door and throw the switch. Share any concerns with a licensed electrician.
  • Watch for holes in the floor, loose boards or hanging plaster.
  • If your home has flooded, check for snakes and other animals that may have entered the property.
  • Before you start cleaning up debris, prepare an inventory of all damaged or destroyed personal property. If you can, videotape or photograph the damage.
  • Make temporary repairs to prevent further damage.
  • Clean up any flammable or poisonous materials that may have been spilled.
  • Dispose of all spoiled food immediately. If you have insurance coverage for spoiled food, document your losses.
  • Hold off on permanent repairs until you've received approval for reimbursement.
  • Save remnants of damaged or destroyed property for your insurance company adjuster, and do not sign agreements with contractors or anyone else until you have a chance to meet with your insurance adjuster.
  • Keep a written record of everyone you talk to about your insurance claim, including the date of the conversation and a summary of it.
  • Keep all receipts.
  • Your pre-disaster home inventory will be of great assistance to you at this point. After you've examined everything and determined the extent of damage, call your independent insurance agent as soon as possible to file a claim.


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Alexandria VA 22314
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