24/7 customer service is a gold standard that may seem out of reach for many independent agencies. But now, with Big "I"-endorsed provider Insure Response, U.S.-based agents can answer your incoming phone calls from new and existing clients after hours or when you're busy.
Recently, we announced that Big "I" members now enjoy deeply discounted rates on Insure Response packages, including $200 off the one-time set-up fee ($450; members pay $250) and over $150 off the monthly minimum fee ($250; members pay $99).
Insure Response offers:
- Two fully staffed call centers in Missouri and South Carolina.
- CSRs with insurance training, including some licensed property-casualty agents.
- Licensed management and supervisory staff.
- Agency-branded greetings.
- Call recordings that are available upon request.
- Detailed reports available in real time via email and online reporting.
- Email support.
- Bilingual staff.
To learn more, listen to a recent interview with Insure Response founder Michael Hunter about what happens when your agency expands into unlimited availability.
To learn more or register, visit Insure Response online. Questions? Email Insure Response or call 866-466-7891.