J.D. Power and the Big “I" have once again partnered for the J.D. Power 2020 Independent Insurance Agent Satisfaction Study.
The study helps guide carriers develop strategies and determine investments for solidifying and improving their relationship with you, the independent agent. By participating in the study, you'll ensure that carriers hear and understand your views on what it takes to improve your working relationship.
Executive leaders across the industry look to these results to provide critical insights on investment decisions and how they can better partner with you to build the successful organizations of tomorrow.
Results will help insurers answer the following questions:
- What creates the most satisfying experience for an agent and their customers?
- What are the key trends insurers must act on to better satisfy agents and their customers?
- What are the greatest challenges that agents face and how can carriers improve the ease of doing business?
- What impact are digital channels and changing demographics having on insurers and their current processes with agents and their customers?
- Which insurers are best at dealing with evolving and emerging risks and policies?
Participants will receive a $50 Amazon gift code for taking the time to complete the survey, as well as a complimentary summary of the study results. Any licensed agent who works with insurance carriers in a member agency is eligible to participate!
Take the survey and voice your opinion!