| The annual Best Practices Study began in 1993 as an initiative to help independent agents build the value of their most important assets: their agencies. By studying the leading agencies and brokers in the country, the Big "I" provides member agents with meaningful performance benchmarks and business strategies that can be adopted or adapted for use in improving agency performance, thus enhancing agency value. Best Practices can help provide an analysis through valuable peer performance and benchmarks to set the bar for the future. The program also encourages a management orientation and culture of measurable excellence and accountability. To help bring concepts to life and share education on topics that support a Best Practices Agency culture, the Big “I" continues to present the free “Best Practices for Agency Operations" webinar series. Registration is now open for the following sessions: Learn from leading insurance experts as they speak on topics that can help make your agency more efficient, profitable and sustainable for the future. Past webinar sessions are available on demand and include mergers & acquisitions, key Best Practices metrics, producer recruiting and sales velocity.
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