| Putting the responsibility of customer service in the hands of another is convenient, but it can also be scary. If you have business with Travelers Select or CNA on Big "I" Markets, put your mind at ease. When you or your insured calls one of these service centers, you'll find someone with extensive training and the technology necessary to quickly resolve your request. These representatives are personally responsible for every client or agent. But what if they make a mistake while servicing your clients? These service centers also assume errors & omissions responsibility for any transaction their teams start or finish. Since business owners need flexibility, you may reach representatives from both companies during the extended business hours of Monday-Friday, 8 a.m. to 8 p.m. ET. Travelers Select insureds can also request certain services online 24/7.The following services are available to your insureds: - Endorsements
- Certificates of insurance
- Coverage counseling
- Coverage questions
- Billing questions
- Renewals
- Cross-selling
Access the Small Commercial Standard Markets on Big "I" Markets. |
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