Serving the English Language Learning Client
Did you know that almost a quarter of Americans speak a language other than English at home? Are you missing business opportunities to either work with or refer these clients?
Agency Management
eSignature – Agent and Broker Resources
If you’re not offering e‑signature options to prospects and customers today, it’s no longer a question of if—it’s when. Digital-first interactions are now the norm, and customers increasingly expect to…
Verisk to Roll Out New General Liability Exclusions for Generative AI Exposures
Generative artificial intelligence (AI) is transforming how the insurance industry does business. However, it’s also triggering a wave of legal and insurance challenges. With at least 11 major lawsuits currently…
Antivirus and Anti-Malware Software for Agencies
Every small business owner should prioritize using effective software to prevent virus infection. Whenever someone begins their search for online security, they ultimately discover there are two major types of…
Agency Security Education & Training
All the firewalls, operating system patches, and defenses are for naught if your agency staff is not properly trained on security protocol – One errant click or opening a file…
2016 Agency Universe Study – Technology Summary
The 2016 Agency Universe Study – also known as the ‘AUS’ – was recently released as a collaboration between the Big ‘I’ and leading independent agency companies. This biennial study…
Rewiring the Insurance Industry
This is neither an advertisement nor an endorsement, but rather an informational piece about what one agent-led group is trying to accomplish. Anyone who deals daily with certificate of insurance…
SignOn Once
In this June 2014 ACT article, the authors Teresa Addy and Jim Rogers share more background on SignOn Once; as an industry standard, the benefits, and guidance for carrier and…
