Agency Management

The insurance workflow automation provider brings purpose-built intelligent assistants to help agencies reduce manual effort and scale without adding headcount.

The insurance transformation partner brings expertise in AI-enabled operations, agency technology optimization, and operational performance improvement.

New ACT report finds agencies keen to adopt AI but data and compliance concerns slow adoption.

2025: Less Hype, More Progress 2025 was the year AI took center stage and reminded us that without good data and real connectivity, it’s just another spotlight. This past year…

Artificial intelligence has quickly gone from futuristic concept to everyday conversation. Tools like ChatGPT and Microsoft Copilot are being hailed as game changers for productivity, client communication, and data analysis.…

Here’s the reality: most independent agents spend 60-70% of their time on administrative tasks such as data entry, chasing down information from carriers, managing renewals, and handling routine service requests.…

This year’s session at Ivans Connect drew a packed house for ACT’s interactive roundtable sessions—ten concurrent discussions centered around AI, data, and connectivity in the independent agency channel. Each table…

As the insurance industry evolves, the idea of embracing artificial intelligence (AI) is no longer a futuristic concept—it’s become a necessity to stay relevant.

The commercial insurance market is booming, but many small agencies have hesitated to dive in—until now. With steady premium growth and new technologies breaking down traditional barriers, smaller agencies are…

In this newest addition to our “Letters to the Industry” series, ACT shares insights from a collaborative session held at a past Ivans Connect event, where agents, carriers, and technology…