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Interactive Agency Self-Diagnostic Tool

​​If you want to be proactive by analyzing and improving agency performance then the Self-Diagnostic Tool is right for you.

This interactive tool will allow an agency to take a look at critical aspects and determine where improvements can be made.  It also includes a workbook will allow you to compare your year-end results with the results obtained by the Best Practices Agencies, and to calculate any performance gaps between the two.
 
A basic understanding of navigating Microsoft Excel will help improve use of this product. 

Tip: Before you start applying best practices to your agency, the Self-Diagnostic Tool can help you understand how well your agency measures up against the top agencies nationwide. The SDT can be used to perform a complete agency evaluation or to spot check performance on one or more key issues or problem areas.






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​127 South Peyton Street
Alexandria VA 22314
​phone: 800.221.7917
fax: 703.683.7556
email: info@iiaba.net

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