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Many of us have been impacted by the global pandemic, rather it be personally and/or professionally. This unprecedented time has left us in what is said to be a VUCA Environment – Volatile, Uncertain, Complex, and Ambiguous. So how can you provide the best service to your customers right now?  Start first by taking care of yourself and your team.


While “self-care" may not be a popular topic of discussion at most dinner tables, much less during team meetings, it is extremely important when considering the overall success of our agencies. Companies that effectively implement holistic wellness programs experience a 26% decline in health-related costs and a 28% decrease in sick days yielding in an average savings-to-cost ratio of nearly $6 to $1, according to the Institute for Corporate Productivity (i4cp)


As independent agents we are not just in the business of selling policies, but have made the commitment to be trusted advisors to our clients and the communities we serve. Let's stay true to that commitment by ensuring we take care of ourselves and our teams. 


We will explore the following topics:

  • The impact of COVID-19 on our overall wellness
  • How to better implement self-care in your daily routine
  • Strategies you can take with your team to navigate this new normal 



Dr. Leroy Nunery
Big “I" Executive Diversity Consultant and CEO of Plus Ultre


Featured Panelists

Alex Dopazo
Vice President, Dopazo and Associates 
Past Big “I" Diversity Council Chairman

Spencer Houldin
Co-President, Ericson Insurance 
Past National Big “I" Chairman
Bennie Jones
CEO, Risk Management Solutions 
Big “I" Diversity Council Chairman

Dr. Isaiah Pickens
CEO, iOpening Enterprises 
Clinical Psychologist

Jennifer Ingram
CEO, Calibrated Lens
Diversity Practitioner


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Meet Jennifer Ingram
Diversity Practitioner
Founder & CEO, Calibrated Lens 

Driven by passion and purpose, Jennifer Ingram is the Founder and CEO of Calibrated Lens, LLC, a boutique consulting firm with the mission of helping clients facilitate sustainable change to optimize performance, presence, and productivity by centering equity and inclusion. Possessing over a decade of progressive leadership experience, Jennifer demonstrated success in bringing together leadership and key stakeholders to advance Diversity Equity and Inclusion (DEI) strategies across the United Way Worldwide Network and two nationally ranked academic medical centers. She embodies the qualities of servant leadership, driven by an unwavering commitment to strengthening communities. She is a nationally sought-after presenter and well-respected DEI thought leader with extensive experience captivating and training audiences.

Throughout her career, Jennifer has been the recipient of several awards and accolades. In 2020 she was named Most Valuable Participant (MVP) in United Way Worldwide’s Advanced Leaders Program, a highly selective global executive leadership program. In 2019, for her community advocacy, Jennifer was a recipient of both an LGBT Community Leadership Award from the Ohio Diversity Council as well as a Vivazi Torch Award from Black Cincy Pride. A native of Metro-Detroit, Jennifer earned a graduate degree from Central Michigan University in Organizational Leadership and completed undergraduate coursework at Eastern Michigan University. She is a strong proponent of volunteerism and mentoring youth from marginalized communities. Jennifer enjoys the arts, experiencing different cultures and authentic cuisine.

Featured Resources coming soon...

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Meet Isaiah Pickens
Clinical Psychologist
Founder & CEO, iOpening Enterprises
Dr. Isaiah Pickens is the founder and CEO of, a professional development and media company that specializes in building the capacity of individuals and organizations to unlock their potential using psychological science, implementation best practices, and inspirational media. In this capacity, Dr. Pickens has developed, a multi-day professional development for educators that provides a practical toolkit for managing youth traumatic stress responses in the school setting 

Dr. Pickens works collaboratively with cross-sector scholars and practitioners to promote a culture of health in America. Dr. Pickens currently sits on the (CIS) and has been awarded by the American Psychological Association and the Black Enterprise award for his contributions to the field of psychology. As a former clinical assistant professor at NYU School of Medicine and Assistant Director at the UCLA-Duke National Center for Child Traumatic Stress—the coordinating site of the (NCTSN), Dr. Pickens has built a reputation as a national trauma expert and shares practical science-informed lessons about mental wellness with audiences around the world. 

Dr. Pickens aims to continue working toward systemic change and unlocking people’s potential by moving the world from happy to healthy through psychological science.

Featured Resources coming soon...

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