| | | | It's time to reimagine what's possible for your agency's culture by way of diversity, equity, and inclusion– that's so easy to say but intensely hard to reimagine. You've gotten the green light to start the very first diversity and inclusion initiatives within your agency. You're elated there is so much to do, there's so much impact you want to make, so where do you start? As a task-oriented person who feels you should make a list of everything on your plate, you set out to evaluate the landscape and built a to-do list. This is what you came up with: pandemic remote working, social justice demands, lack of belonging, disengaged employees, changing demographics, evolving customer base, and a gaping hole in the talent pipeline! Whew, with this list, how do you even begin to define success while building inclusion capacity? Continued here.
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| Tap into this agency toolkit on operational effectiveness, the carrier appointment process, employee productivity and goal setting. Available on-demand. |
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