Skip Ribbon Commands
Skip to main content

Big "I" to Host 3rd Free Webinar on E-Mail Security

August 18 Session to Address TLS for Agency, Carrier and Customer Secure E-mail

ALEXANDRIA, Va., August 4, 2009 — The Independent Insurance Agents & Brokers of America’s Agents Council for Technology (ACT) announced that it will be hosting a free Webinar titled “Protecting Independent Agent Clients with Secure E-mail Using TLS (Transport Layer Security),” Tuesday, August 18 from 1:30 to 2:30 p.m. Eastern.

TITLE:  ACT Webinar: Protecting Independent Agent Clients with Secure
E-mail Using TLS
MODERATOR: Jeff Yates, ACT Executive Director
PANELISTS:  Jim Rogers, Director of Distribution Technology, The Hartford
Tim Woodcock, President, Courtesy Computers
DATE:   Tuesday, August 18, 2009
TIME:   1:30 -2:30 p.m. Eastern

“Commercial line applications and other confidential consumer information need to be protected if they are sent via e-mails to carriers,” says Jeff Yates, ACT executive director. “Agencies continue to seek our advice on how to protect such sensitive data and so we felt it was important to host a third free webinar to meet that need. We had 334 agents and carrier representatives attend the first webinar, 313 the second time and received an incredible amount of positive follow up interest.”

The first 30 minutes of this Webinar is designed for agency business leaders explaining the risks of unsecured email and how TLS works. The second 30 minutes will get into a more technical discussion regarding implementation of TLS on Microsoft Exchange servers.

“ACT encourages independent agents and carriers implement TLS e-mail encryption as much as possible to protect sensitive and confidential client information being transported between carriers and clients,” Yates adds. “Taking these measures positions the agency to also comply with the various federal and state privacy, security, and data breach laws.”

TLS is available on most up-to-date in-house e-mail servers (such as Microsoft Exchange and Lotus Notes). It is not currently available on hosted e-mail such as Hotmail, Gmail or Yahoo. Once implemented by the agency’s technology professional, TLS is transparent to the user and the only cost is for the security certificate. It provides a better agent workflow than proprietary e-mail solutions imposed by the carrier. Many carriers are already enabled with TLS. 

ACT has produced the article “Protect Your Clients with Secure Email using TLS,” as well as  agents’ frequently asked questions about TLS, which can be found at at the “Security and Customer Privacy” link. A list of carriers enabled for TLS as well as a recording of the webinar are available on this webpage as well.

Established in 1999 by the Independent Insurance Agents & Brokers of America (the Big “I”), ACT provides a candid, action-oriented forum for agent and industry associations, user groups, companies and vendors to address critical technology and workflow issues facing the independent agency system and provides agencies with reports and tools to assist them in making improvements in their businesses.

Founded in 1896, the Big “I” is the nation’s oldest and largest national association of independent insurance agents and brokers, representing a network of more than 300,000 agents, brokers and their employees nationally. Its members are businesses that offer customers a choice of policies from a variety of insurance companies. Independent agents and brokers offer all lines of insurance—property, casualty, life and health—as well as employee benefit plans and retirement products. Web address:

​127 South Peyton Street
Alexandria VA 22314
​phone: 800.221.7917
fax: 703.683.7556

Follow Us!

Empowering Trusted Choice®
Independent Insurance Agents.​