Skip Ribbon Commands
Skip to main content

Big "I" to Host Free Webinar on Protecting Client Information and E-Mail Security

Nov. 11 session to include discussion on implementing TLS on a Microsoft Exchange 2007 server.

ALEXANDRIA, Va., Oct. 30, 2009 — The Independent Agents & Brokers of America’s Agents Council for Technology (ACT) announced that it will be hosting a free Webinar titled “Protecting Independent Agent Clients with Secure E-mail Using TLS (Transport Layer Security),” on Wednesday, Nov. 11 from 1:30 to 2:30 p.m. EST.

TITLE:  Newly Revised ACT Webinar: Protecting Independent Agent Clients with      Secure Email Using TLS (Transport Layer Security)
MODERATOR: Jeff Yates, ACT Executive Director
PANELISTS:  Jim Rogers, Director of Distribution Technology, The Hartford
Tim Woodcock, President, Courtesy Computers
DATE:   Wednesday, Nov. 11, 2009
TIME:   1:30 -2:30 p.m. EST
COST:   Free

 “Agents have a strong interest in protecting sensitive data sent via e-mail and our free webinars on TLS e-mail encryption are a great way for agents to learn about the technology and to get started,” says Jeff Yates, ACT executive director. “Commercial line applications and other confidential client information must be protected when they are transported via e-mail to carriers and clients.”

The first 30 minutes of this Webinar is designed for agency business leaders and explains the risks of unsecured e-mail and how TLS works. The second 30 minutes will get into a more technical discussion regarding implementation of TLS and will newly focus on implementation on a Microsoft Exchange 2007 server (rather than the 2003 server as in the past).

“ACT encourages independent agents and carriers implement TLS e-mail encryption whenever possible to protect confidential and sensitive client information if it is transported by e-mail between agent and carrier, as well as to and from clients,” Yates adds. “These vital measures position the agency to also comply with the various federal and state privacy, security and data breach laws.”

TLS is available on most up-to-date in-house e-mail servers (such as Microsoft Exchange and Lotus Notes). It is not currently available on hosted e-mail such as Hotmail, Gmail or Yahoo. Once implemented by the agency’s technology professional, TLS is transparent to the user and the primary cost is for the security certificate. It provides a better agent workflow than proprietary e-mail solutions imposed by the carrier. Many carriers are already enabled with TLS. 

ACT has produced the article “Protect Your Clients with Secure E-mail using TLS,” as well as  agents’ frequently asked questions about TLS, which can be found at at the “Security and Customer Privacy” link. The Web page also includes a list of carriers enabled for TLS as well as a recording of the previous webinar.

Established in 1999 by the Independent Insurance Agents & Brokers of America (the Big “I”), ACT provides a candid, action-oriented forum for agent and industry associations, user groups, companies and vendors to address critical technology and workflow issues facing the independent agency system and provides agencies with reports and tools to assist them in making improvements in their businesses.

Founded in 1896, the Big “I” is the nation’s oldest and largest national association of independent insurance agents and brokers, representing a network of more than 300,000 agents, brokers and their employees nationally. Its members are businesses that offer customers a choice of policies from a variety of insurance companies. Independent agents and brokers offer all lines of insurance—property, casualty, life and health—as well as employee benefit plans and retirement products. Web address:

​127 South Peyton Street
Alexandria VA 22314
​phone: 800.221.7917
fax: 703.683.7556

Follow Us!

Empowering Trusted Choice®
Independent Insurance Agents.​