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Jul 15
Webinar: COVID-19’s Impact and the Insurance Industry’s Response
As part of the annual Best Practices for Agency Operations webinar series, Brian McNeely from Reagan Consulting presented a 20-minute webinar, COVID-19's Impact and the Insurance Industry's Response, that is now available on-demand.

The free webinar offers insight into how the industry is responding to COVID-19, as well as what the future holds. 

With data on the real gross domestic product changes from October 2019 to March 2020 and news on economic growth, including projections by line of business, the webinar offers a broad macroeconomic perspective of the industry and outlines specific issues your agency may want to think about as you continue to navigate the business in the ever-changing environment.
All previously presented Best Practices for Agency Operations webinars are available online. Topics include how to use and apply metrics, perpetuation, recruiting, technology and more. Please feel free to share the webinar availability and link through your communication channels. 

The annual Best Practices Study originated as an initiative to help independent agents build the value of their most important asset, their agencies. By studying the leading agencies and brokers in the country, the Big "I" hoped to provide member agents with meaningful performance benchmarks and business strategies that could be adopted or adapted for use in improving agency performance, thus enhancing agency value.  

Other Best Practices updates include: 

  • The 2020 Best Practices Study Update is on track to be released in September. This year, the included whitepaper will focus on how to recover from the COVID-19 impact and lessons that can be applied from the prior 2008-2009 market issues.
  • An updated Guide to Producer Contracts document is coming soon and will offer definitions of terms and conditions, worksheets, sample documents and web resources to help agencies with a critical element of hiring.
  • The Council for Best Practices provides leadership and tools for continuous quality improvement in independent agency company operations and relationships to exceed customer expectations, enhance agency value and strengthen agency-company market share.

To learn how your company can participate on the Council for Best Practices or for other Best Practices questions, contact Jennifer Becker, director of education programs.

Questions about Best Practices and the webinar can be sent to Best Practices staff.


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