{"id":859,"date":"2026-05-01T17:32:24","date_gmt":"2026-05-01T17:32:24","guid":{"rendered":"https:\/\/www.independentagent.com\/south-carolina\/?page_id=859"},"modified":"2026-06-24T20:52:23","modified_gmt":"2026-06-24T20:52:23","slug":"aiam","status":"publish","type":"page","link":"https:\/\/www.independentagent.com\/south-carolina\/professional-development\/aiam\/","title":{"rendered":"AIAM"},"content":{"rendered":"\n<div class=\"header has-background has-background-gradient has-dark-gradient-background header--min-height-none header--text-left header--width-wide\">\n\t\t\t<figure class=\"header__media\" role=\"presentation\">\n\t\t\t\t\t\t\t\t<\/figure>\n\t\n\t<div class=\"header__layout\">\n\t\t\t\t\t\n<div class=\"header__content\">\n\t\n<h1 class=\"header__title\">AIAM<\/h1>\n\n<p class=\"header__excerpt\">Associate in Insurance Account Management<\/p>\n<\/div>\n\n\t\t\t<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-a59044aa wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\"><strong><em>Brush up on the nontechnical skills of account management with AIAM <\/em><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-a59044aa wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1500\" height=\"900\" src=\"https:\/\/www.independentagent.com\/south-carolina\/wp-content\/uploads\/sites\/32\/2026\/04\/AIAM-logo.jpg\" alt=\"\" class=\"wp-image-899\" style=\"aspect-ratio:4\/3;object-fit:cover;object-position:50% 50%\" srcset=\"https:\/\/www.independentagent.com\/south-carolina\/wp-content\/uploads\/sites\/32\/2026\/04\/AIAM-logo.jpg 1500w, https:\/\/www.independentagent.com\/south-carolina\/wp-content\/uploads\/sites\/32\/2026\/04\/AIAM-logo.jpg?resize=300,180 300w, https:\/\/www.independentagent.com\/south-carolina\/wp-content\/uploads\/sites\/32\/2026\/04\/AIAM-logo.jpg?resize=768,461 768w, https:\/\/www.independentagent.com\/south-carolina\/wp-content\/uploads\/sites\/32\/2026\/04\/AIAM-logo.jpg?resize=1024,614 1024w\" sizes=\"auto, (max-width: 1500px) 100vw, 1500px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Designed for account managers\/executives, customer service representatives and office staff, the AIAM designation is a comprehensive program with the end goals of increasing retention levels and decreasing E&amp;O exposures of your agency. To earn the AIAM designation, candidates attend six days of instruction, followed by a single open-book exam after all classes are taken. There is no time limit for completing the six days of study and classes may be taken in any order.<\/p>\n<\/div>\n\n\n\n<div class=\"alignfull cta has-radial-gradient-background has-background\"><div class=\"cta__layout\">\n<h2 id=\"h-register-for-upcoming-courses\" class=\"wp-block-heading has-h3-variant\">Register for upcoming courses<\/h2>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/members.iiabsc.com\/eventcalendar\"><span>VIEW ONLINE CALENDAR<\/span><\/a><\/div>\n<\/div><\/div>\n\n\n<div class=\"panels\">\n\t\n<div class=\"panels__panel\">\n\t<div class=\"panels__header\">\n\t\t<h3 class=\"panels__title\">\n\t\t\t<button class=\"panels__toggle\" type=\"button\" id=\"requirements-course-offerings-amp-maintenance\" aria-expanded=\"false\" aria-controls=\"panel-requirements-course-offerings-amp-maintenance\">\n\t\t\t\t<span class=\"panels__toggle-text\">Requirements, Course Offerings &amp; Maintenance<\/span>\n\t\t\t\t<span class=\"panels__toggle-icon\"><svg class=\"svg svg--svg-assets-svg-icon-angle-down\" role=\"img\" focusable=\"false\" height=\"24\" width=\"24\"><use xlink:href=\"#svg-assets-svg-icon-angle-down\"\/><\/svg><\/span>\n\t\t\t<\/button>\n\t\t<\/h3>\n\t<\/div>\n\t<div class=\"panels__content\" id=\"panel-requirements-course-offerings-amp-maintenance\" role=\"region\" aria-labelledby=\"requirements-course-offerings-amp-maintenance\">\n\t\t<div class=\"panels__content-inner\">\n\t\t\t\n\n<p class=\"wp-block-paragraph\"><strong>Requirements: <\/strong>  To earn the AIAM designation, candidates attend six days of instruction, followed by a single open-book exam after all classes are taken. There is no time limit for completing the six days of study and classes may be taken in any order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Course List: <\/strong>  <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Module 1 &#8211; Understanding Insurance Customer Needs &amp; Best Practices in Customer Service<\/li>\n\n\n\n<li>Module 2 &#8211; Master Time &amp; Organizational Workflow<\/li>\n\n\n\n<li>Module 3 &#8211; Negotiating Conflict &amp; Professional Relationships in the Insurance Agency<\/li>\n\n\n\n<li>Module 4 &#8211; How Not to Get in Trouble with your Mouth &amp; The Write Stuff<\/li>\n\n\n\n<li>Module 5 &#8211; Regulations, Politics and Polish &amp; Leadership is Everyone&#8217;s Job<\/li>\n\n\n\n<li>Module 6 &#8211; Current Ethics course &amp; Changing Attitudes, Creating Opportunities<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Maintenance:<\/strong>   No maintenance required year to year.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<\/div>\n\n\n<div class=\"panels\">\n\t\n<div class=\"panels__panel\">\n\t<div class=\"panels__header\">\n\t\t<h3 class=\"panels__title\">\n\t\t\t<button class=\"panels__toggle\" type=\"button\" id=\"live-virtual\" aria-expanded=\"false\" aria-controls=\"panel-live-virtual\">\n\t\t\t\t<span class=\"panels__toggle-text\">LIVE VIRTUAL<\/span>\n\t\t\t\t<span class=\"panels__toggle-icon\"><svg class=\"svg svg--svg-assets-svg-icon-angle-down\" role=\"img\" focusable=\"false\" height=\"24\" width=\"24\"><use xlink:href=\"#svg-assets-svg-icon-angle-down\"\/><\/svg><\/span>\n\t\t\t<\/button>\n\t\t<\/h3>\n\t<\/div>\n\t<div class=\"panels__content\" id=\"panel-live-virtual\" role=\"region\" aria-labelledby=\"live-virtual\">\n\t\t<div class=\"panels__content-inner\">\n\t\t\t\n\n<p class=\"wp-block-paragraph\">We do not offer in person AIAM designation courses. All AIAM modules are now presented in a LIVE VIRTUAL format. Find upcoming course schedule and register using our online education calendar.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<\/div>\n\n\n<div class=\"panels\">\n\t\n<div class=\"panels__panel\">\n\t<div class=\"panels__header\">\n\t\t<h3 class=\"panels__title\">\n\t\t\t<button class=\"panels__toggle\" type=\"button\" id=\"exams\" aria-expanded=\"false\" aria-controls=\"panel-exams\">\n\t\t\t\t<span class=\"panels__toggle-text\">Exams<\/span>\n\t\t\t\t<span class=\"panels__toggle-icon\"><svg class=\"svg svg--svg-assets-svg-icon-angle-down\" role=\"img\" focusable=\"false\" height=\"24\" width=\"24\"><use xlink:href=\"#svg-assets-svg-icon-angle-down\"\/><\/svg><\/span>\n\t\t\t<\/button>\n\t\t<\/h3>\n\t<\/div>\n\t<div class=\"panels__content\" id=\"panel-exams\" role=\"region\" aria-labelledby=\"exams\">\n\t\t<div class=\"panels__content-inner\">\n\t\t\t\n\n<p class=\"wp-block-paragraph\">A single open-book exam is taken after all six courses are taken. Instructions on scheduling your final exam are included in course materials.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<\/div>\n\n\n<div class=\"panels\">\n\t\n<div class=\"panels__panel\">\n\t<div class=\"panels__header\">\n\t\t<h3 class=\"panels__title\">\n\t\t\t<button class=\"panels__toggle\" type=\"button\" id=\"cancellation-policy\" aria-expanded=\"false\" aria-controls=\"panel-cancellation-policy\">\n\t\t\t\t<span class=\"panels__toggle-text\">Cancellation Policy<\/span>\n\t\t\t\t<span class=\"panels__toggle-icon\"><svg class=\"svg svg--svg-assets-svg-icon-angle-down\" role=\"img\" focusable=\"false\" height=\"24\" width=\"24\"><use xlink:href=\"#svg-assets-svg-icon-angle-down\"\/><\/svg><\/span>\n\t\t\t<\/button>\n\t\t<\/h3>\n\t<\/div>\n\t<div class=\"panels__content\" id=\"panel-cancellation-policy\" role=\"region\" aria-labelledby=\"cancellation-policy\">\n\t\t<div class=\"panels__content-inner\">\n\t\t\t\n\n<p class=\"wp-block-paragraph\">No refund for cancellations within 10 business days of a class. Any changes made once class is scheduled will incur a $10 processing fee. Changes made within 30 business days of the class will incur a $45 processing fee. Substitutions are permitted with prior written notification. You must complete the program in its entirety. Refunds will not be granted due to partial attendance. If you do not attend, and do not notify IIABSC 24 hours prior to the seminar, you will not be allowed to transfer your registration fee and will not receive a refund. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you experience technical difficulties during the class and cannot complete it, IIABSC will transfer your registration fee to another AIAM Live webinar, but no refund will be issued. All cancellations and transfers must be submitted in writing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">IIABSC gladly complies with Title III of ADA.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Associate in Insurance Account Management<\/p>\n","protected":false},"author":11,"featured_media":0,"parent":804,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"authentication_status":"","authentication_restrictions":[],"_downloads_block_files":[],"_sponsor_title":"","_sponsor_url":"","_person_author_id":0,"content-type":"","share_enabled":false,"community_list_site":"","bigi_community_list_restrictions":[],"footnotes":""},"class_list":["post-859","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.2 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>AIAM - South Carolina<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.independentagent.com\/south-carolina\/professional-development\/aiam\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AIAM\" \/>\n<meta property=\"og:description\" content=\"Associate in Insurance Account Management\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.independentagent.com\/south-carolina\/professional-development\/aiam\/\" \/>\n<meta property=\"og:site_name\" content=\"South Carolina\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-24T20:52:23+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.independentagent.com\/south-carolina\/wp-content\/uploads\/sites\/32\/2026\/04\/AIAM-logo.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1500\" \/>\n\t<meta property=\"og:image:height\" content=\"900\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.independentagent.com\/south-carolina\/professional-development\/aiam\/\",\"url\":\"https:\/\/www.independentagent.com\/south-carolina\/professional-development\/aiam\/\",\"name\":\"AIAM - 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