We've made it our mission to make doing business with Big “I" Markets as seamless as possible for our valued agents. ICYMI, we recently announced that the content of BIM messages are now delivered to your email rather than just a prompt to log in. Today we're pleased to announce the final development to more efficient communications: replying to that email.
All users can now reply to the email notification from your email account and it will be delivered directly to the underwriter's email account. A copy will be maintained in your customer's Big “I" Markets quote detail for documentation. Any file attached to an email will be delivered as a typical file attachment. If the file was uploaded in BIM, the email to you will contain a link to the files.
To ensure you're receiving email from BIM please add email@example.com to your safe senders list.
Please note: this functionality works due to a pre-programmed subject line. Please do not remove the PUB:(Quote Detail #) from the end of the subject line or there will be a delay in the delivery of your email to the underwriter.
Do you have suggestions on how to improve the Big "I" Markets user experience? Send your feedback to Aimee Pineiro. We're listening.