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Banish Fear, Build Resilience and Keep Customers Loyal

I'm talking to lots of people these days who are cutting their budgets. That's necessary and expected in times like these. But, I'm also hearing that some are afraid to invest money (or even time) into training and motivating employees to maintain the kinds of positive attitudes that will keep them healthy and keep the remaining customers loyal. Uh-oh.

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​127 South Peyton Street
Alexandria VA 22314
​phone: 800.221.7917
fax: 703.683.7556
email: info@iiaba.net

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