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How's Your Communication Software Working?

Why do some people communicate so effortlessly, easily getting what they need and want? Why is it that some people consistently get results? Why is it that there's always one person in a company who can calm down an angry customer - and even turn the person into an advocate? What do these people have that others don't? A high level of skill in communicating.

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​127 South Peyton Street
Alexandria VA 22314
​phone: 800.221.7917
fax: 703.683.7556
email: info@iiaba.net

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