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Customer Focused...Let Me Count the Ways (Part 2 of 2)

In Part 1, we explored what "Customer-focused" really means. If you missed it, I suggest you read it HERE. Part 1 covered 16 different ways you can bring the Customer (and their needs) into focus. Since you get more of what you focus on, it's a good idea to focus your attention on what makes your Customers happy and coming back (with money and friends).

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