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Happy or Hectic?

This time of the year can be as hectic for insurance agencies as retailers as you prepare 1/1 renewals. Throw in the trappings and commitments of the holiday season and it's easy to see that providing customer service with a genuine smile on your face can be a challenge when you're stressed! Relax, there are a few things you can do as manager, producer, or CSR to make the season a little jollier, even if it's your busiest one.

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​127 South Peyton Street
Alexandria VA 22314
​phone: 800.221.7917
fax: 703.683.7556
email: info@iiaba.net

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