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No Time or $ to Train Your Team? Make the Most of ‘Teachable Moments’

Employees suffer from the stress of the worry and of the extra workloads they carry. That stress affects their relationships with each other and, of course, the experience they provide to their customers. And we all know how negative experiences can erode the bottom line. The great news is, there are simple, no-cost techniques managers can implement to maintain ongoing training even as employees are behind their desks. They’re known as ‘Teachable Moments.’

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Alexandria VA 22314
​phone: 800.221.7917
fax: 703.683.7556

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