Skip Ribbon Commands
Skip to main content
OTHER PAGE

The Value of Making Mistakes

What's the best thing you can do to make your customers happy? Screw up! Yep, that's right, make a mistake...then fix it. According to one study, customers who had experienced a problem that was then quickly resolved to their satisfaction were happier than customers who never experienced a problem. Here's how you can capitalize on this premise....

Big ‘I” members must be logged in to view all the content on this page.
 

image 
​127 South Peyton Street
Alexandria VA 22314
​phone: 800.221.7917
fax: 703.683.7556
email: info@iiaba.net

Follow Us!

Empowering Trusted Choice®
Independent Insurance Agents.​