Skip Ribbon Commands
Skip to main content

Increase Service by Reducing Customers

Do you respond to reduced revenue by cutting expenses, usually in the form of payroll? Or, do you respond by eliminating unprofitable customers and establishing priorities for serving the balance? In another thought-provoking article, agency management guru Al Diamond uses a real-life example to illustrate the long-term damage that can result from the practice of "downsizing."

Big ‘I” members must be logged in to view all the content on this page.

​127 South Peyton Street
Alexandria VA 22314
​phone: 800.221.7917
fax: 703.683.7556

Follow Us!

Empowering Trusted Choice®
Independent Insurance Agents.​