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Customer Satisfaction Surveys

Whether you know that your business needs a great deal of improvement or whether you think that you are the best in the business, the Customer Satisfaction Survey (sometimes in conjunction with focus group sessions) will give you a great deal of worthwhile information. We urge you to consider it as one of the tools that you use in analyzing the future direction of your business.

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​127 South Peyton Street
Alexandria VA 22314
​phone: 800.221.7917
fax: 703.683.7556
email: info@iiaba.net

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