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Turn Angry Customers Into Customer Evangelists

I’m constantly amazed at how many different ideas people and companies use to amaze their customers. When you get a complaint, you probably apologize and do your best to make it right, problem solved, correct? Here’s what one business does that not only placates a dissatisfied customer, but also makes him or her an evangelist for the business….

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​127 South Peyton Street
Alexandria VA 22314
​phone: 800.221.7917
fax: 703.683.7556
email: info@iiaba.net

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