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Striving Toward Greatness

As we strive toward greatness in the area of customer service and relations, here are a few more simple strategies to deliver an even higher level of service. It all goes back to managing your Moments of Truth -- each and every contact you have with a customer — and creating Moments of Magic.

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​127 South Peyton Street
Alexandria VA 22314
​phone: 800.221.7917
fax: 703.683.7556
email: info@iiaba.net

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