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Building Customer Loyalty

Studies have shown that it is much more expensive to attract a new customer to a business than to keep an existing one. So, what can we do to build customer loyalty...to get that customer to come back again and again? Here are six universal points that will apply to any type of business....

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​127 South Peyton Street
Alexandria VA 22314
​phone: 800.221.7917
fax: 703.683.7556
email: info@iiaba.net

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