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The Customer Service Bill of Rights

Recently I was surprised to read about what the city of Seattle, WA calls their customer bill of rights.  It was outstanding, and we can learn quite a bit from a city government that is focused on their customers, who happen to be their citizens and guests of the city.

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​127 South Peyton Street
Alexandria VA 22314
​phone: 800.221.7917
fax: 703.683.7556
email: info@iiaba.net

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