Skip Ribbon Commands
Skip to main content
OTHER PAGE

What to Do When You Can't Say Yes

No one wants to say "no" to a customer. In general, people also hate to be told "no." But sometimes saying "no" is unavoidable. In this article, we'll address some legitimate reasons why we should say "no," and HOW we should do it.

Big ‘I” members must be logged in to view all the content on this page.
 

image 
​127 South Peyton Street
Alexandria VA 22314
​phone: 800.221.7917
fax: 703.683.7556
email: info@iiaba.net

Follow Us!

Empowering Trusted Choice®
Independent Insurance Agents.​