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If a Dentist Can Have Fun, So Can You

How do you get customers to think of you in a new way? How do you breathe some personality into the office? How can you go beyond the verbal “thank you”—as important as that is—to something more meaningful? This is not that complicated. A few days ago I went to the dentist where I learned a lesson in customer service you can probably use in your agency.

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Alexandria VA 22314
​phone: 800.221.7917
fax: 703.683.7556
email: info@iiaba.net

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