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A Customer Service Nightmare

I received a renewal billing on my Business Owners Policy from my insurance company. Examining the billing, I found four very surprising things: (1) I had a new agent, (2) the policy period had been changed from 3 years to 1 year, (3) the deductible had doubled, and (4) the annual premium had risen by 25%. Here's the full story....

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​127 South Peyton Street
Alexandria VA 22314
​phone: 800.221.7917
fax: 703.683.7556
email: info@iiaba.net

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