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Keeping Up with the Vigilante Customer

Patricia Fripp, CSP, CPAE is a San Francisco-based professional speaker on the subjects of Change, Teamwork, Customer Service, Promoting Business, and Speaking Skills. She is the author of Get What You Want and Past President of the National Speakers Association. She can be contacted via email at PFripp@aol.com or by phone at 800/634-3035...visit her web site at www.fripp.com.

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​127 South Peyton Street
Alexandria VA 22314
​phone: 800.221.7917
fax: 703.683.7556
email: info@iiaba.net

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