Skip Ribbon Commands
Skip to main content
OTHER PAGE

How to Improve Customer Service

Everyone wants to improve customer service. But exactly what is "customer service" and how do you go about improving it? In this article, guest columnist and customer service expert Doug Howardell provides a useable definition of customer service. He then identifies the focus areas that lead to improved customers service and shows you how to assess your performance and develop an improvement plan.

Big ‘I” members must be logged in to view all the content on this page.
 

image 
​127 South Peyton Street
Alexandria VA 22314
​phone: 800.221.7917
fax: 703.683.7556
email: info@iiaba.net

Follow Us!

Empowering Trusted Choice®
Independent Insurance Agents.​