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Letters or E-mail: Which, When, and How

The responsiveness and ease of communication made possible with e-mail is changing and continues to change how and when we communicate with clients. There are times to use letters, times to use e-mail, and times to speak in person. But e-mail is tremendous and it is becoming appropriate in more and more situations.

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​127 South Peyton Street
Alexandria VA 22314
​phone: 800.221.7917
fax: 703.683.7556
email: info@iiaba.net

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