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Firing Customers…Dump Letters

Increasingly, agents are discovering that they have customers that they no longer want for one or more of many reasons. Maybe it's a contractor that generates so much certificate of insurance activity that commissions can't offset the cost to service the account. Other customers may have "personality" problems or present what agency management perceives as a morale hazard. So, how do you get rid of them?

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​127 South Peyton Street
Alexandria VA 22314
​phone: 800.221.7917
fax: 703.683.7556
email: info@iiaba.net

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