An agent discovers that his insured, a childcare center, has been underpaying her premium for at least five years due to a clerical coding error. He knows for a fact that she cannot pay any past-due premium. His choices are remaining silent or telling the carrier about the mistake and risk subjecting his client, a surefire renewal without competition for the next 10 years, to an unexpected financial burden. What would YOU do?
Big ‘I” members must be logged in to view all the content on this page.